Sasha Steele
06.03.2025
Came with my family and we all had an amazing time, great service, delicious food and drinks!
Kaylene Madurai
05.03.2025
Beautiful decor and superb afternoon tea...
Service was great and the atmosphere was stunning.
Adrian
04.03.2025
Popped in with my friend for a couple Johnnie Walkers. Got served with class. Klaudia looked after us well throughout the night. Pleasant atmosphere. Definitely popping in again.
Maggie Hargreaves
04.03.2025
Cocktails😃 lovely place, great views and attentive staff, great birthday experience
Jafar Abas
02.03.2025
Very good experience as long as the weather is sunny as you can then view the sunset.
Professor Lady Elodie Rentier Leaf D'Estrange
02.03.2025
I was let down on a previous occassion here, due to some unawareness of staff regarding my disability as a powered wheelchair user. I did make a complaint and it shows my complaint was taken serious as our recent visit was just a wonderful experience and super lovely helpful staff🎊🎊🎊🎊✨✨✨✨✨✨✨💓
VideoLa - Tamzin Rawle
01.03.2025
Were given a window seat and had great views as well as a good interior I wouldve been happy admiring. Cocktails started at a reasonable price with variety of options. Service was great and good music!
Chadi Ghosn
24.02.2025
Great atmosphere with nice music.
Classy place, controlled environment so it's not overcrowded
Joshua Nowaschewski
23.02.2025
Great view. Bad service. That's about it.
Levin Panitz
23.02.2025
I am quite disappointed in the customer service. The waiter was unable to tell me anything about the spirits they offer neither was there a menu which I could take a look at. Then they forgot about us so we could place an order for 10 minutes.
The drinks were great but ours were sitting at the bar for 5 minutes too.
The ambience was quite nice and so was the view, however I am not intending on coming back.
Joseph Newman
22.02.2025
Sharron was an amazing host and we were warmly welcomed by the doorman downstairs too. Thank you for the window seat, taking our photo, and being so attentive.
Dr william cook
22.02.2025
Incredible food, service and atmosphere. It was perfect.
George Andrikopoulos
19.02.2025
Went there to celebrate a birthday!
Stefania was amazing and made our evening even better!
Karen Williamson
17.02.2025
I have to say I was a little disappointed with the cloud 23 afternoon tea priced at £35 per person hence the 4 stars. Don't get me wrong it was an experience I have not had before and it was good, but some things could be better.
We visited on a Monday afternoon and reserved a window seat for 2. Unfortunately, and I know the Hilton can't help this, but the majority of the view is glass towers and building works.
We were seated with a little confusion. The seats were quite cramped. We paid the extra £20 for a gauranteed window seat, having never been before.
Looking around it was not as clean as I would of expected from a Hilton. Dust above us on the sails. Dirty windows. The building works probably don't help.
The service was good, person seating us a little confused. The person serving us very polite, but it was difficult to get anyone's attention during our time at the table. So most of the time, we drank cold tea.
The food again was okay, nothing really sang, but nothing was horrible.
Did I enjoy it? Yes, I was with my friend and it was a pleasant afternoon, eating nice things. Would I go again. No I don't think so. 🤔
Sarah Raza
17.02.2025
We went for a afternoon high tea. They have a great selection of teas and eats. I feel like more effort should be put into the savories. Some of the sandwiches had margarine where I feel at the price point they should have used butter. The staff were very attentive and the atmosphere was lovely. I do feel it is a one a done sort of a place though.
Sarah Al
16.02.2025
Extraordinary views from the top 😍
Eryn Stephenson
16.02.2025
Regret booking cloud 23 this valentines day for our 3rd year anniversary.
Being a younger couple please steer away from this 'high end' bar. From upon arrival we weren't taken seriously and the lack of attentive professional service was shown from not recieving nibbles until I asked half way through and waiting ages for table service.
I PREPAID for a package including 3 cocktails each and a window seat during busier hours. Which was mentioned when we got seated keep that in mind. After, we used their neighbouring services at the podium until..
We recieved a text saying theres an open check on our table upstairs at cloud23? We rushed back (leaving the drinks i paid for behind) and they confirmed it was a mix up. This made me feel embarassed and cheap something you dont expect to feel after opting for luxury. Resulted in making us late to our next reservation!!
The lack of a sincere apology was the icing on the cake. Do not recommend.
Bori Bernát
15.02.2025
Gorgeous views over Manchester, and great customer service. Eve and the team went above and beyond to make sure we had a good time! Did the afternoon tea, which was surprisingly a lot of food.
G Reyes
15.02.2025
Came to visit with my husband in the early afternoon. I was told there was no availability if we hadn’t booked. The party of 4 behind us opened with “we don’t have a reservation” and they were let in within 5 minutes as we waited in the foyer. I frequently stay at the Hilton for business and this was such a disappointing experience.
Faisal
15.02.2025
We arrived for our Valentine’s Day afternoon reservation, but after an hour, we were asked to leave, even though most of the tables were empty. I’m not sure why.
Neil Gaw
06.02.2025
Stunning views and excellent service from Stef.
deva
03.02.2025
beautiful views and lovely staff!
